Shop FAQ

Our Designs:

All of our designs are 100% original, created and inspired by our family, personally. We have a passion for art with a unique voice. Much of what you see in our shop is created not just as a Faith statement, but to bring JOY and wonder. Our goal for our products is; high quality, well thought-out, and professionally designed. We want you to feel proud wearing it.

Our Process:

All of the items we print our designs on are specifically chosen and personally tested for quality. We work with a handful of professional printing companies for our items, and all items are printed on-demand. Which means, when you order the item, the print provider is sent your order. Once your item is printed they ship it out to you. Our staff will only be aware of problems with your order if you contact us. Please contact us through our contact page if you have any questions before purchasing.

Our Order Turn-Around:

All of our t-shirts and mugs will ship within 2-5 days from the order being placed. You will receive a tracking number for your order. The average order takes a total of five days for both printing and delivery, but please allow up to two weeks.

Our Return Policy:

Since we work as a print on demand company, we ask that you carefully consider any returns or exchanges. If you are genuinely unsatisfied with your order, feel free to contact us at info@battlegroundfaith.shop or through our contact form below. Our goal is that you have an awesome shopping experience with us. Please let us know through our contact form within 30 days if there is a problem with your order. If you have encountered a manufacturing error we ask that you email us at info@battlegroundfaith.shop with your order number, as well as images of the defect so that we can contact our printing partners regarding the defect. If it is outside the 30 days we can no longer provide a refund. 

 

How to Contact us:

The best way to contact us is through the email form below or directly through email at info@battlegroundfaith.shop.

Contact form